Privacy Policy

This Privacy Policy explains what information Kino collects when you use Kino Director or Kino Scribe at getkino.io, and how we use it. It's written in plain language on purpose — if anything here is unclear, email us at support@getkino.io.

• Account information — the email address you sign up with, and your password (stored hashed), or, if you sign in with Google or Discord, the basic profile information (name, email) those providers share with us.
• Your content — the projects, shots, prompts, uploaded reference images/video, and generated renders you create in the product.
• Billing information — Stripe handles your payment entirely; we receive confirmation that a payment succeeded and its amount, but we never see or store your card number.
• Basic technical logs — standard server logs (request timestamps, error traces) that help us operate and debug the service.

We don't run ads, and we don't use third-party tracking or analytics on Kino beyond what's described above — the information we collect is used to operate the service, not to build an advertising profile of you.

We use your information to:

• create and secure your account;
• run your renders and show you their status and cost;
• charge and track your prepaid credit balance;
• send transactional email (verification links, password resets, receipts) via Resend;
• respond to support requests and take-report reviews;
• keep the service secure and prevent abuse.

We do not sell your information to anyone.

We share the minimum information needed with the following service providers, solely to operate Kino:

• Stripe — processes your payments and handles all card data directly; we never touch it.
• Resend — sends transactional email on our behalf.
• Our rendering infrastructure provider, which runs the MiniMax H3 model — the prompts, reference images, and output video needed to generate a render pass through this infrastructure.
• Google or Discord — only if you choose to sign in with one of them.

We don't share your data with anyone else, and we don't sell it.

We keep your account and project data for as long as your account is active. If you close your account or ask us to delete it, we'll delete your account data, keeping only what we're required to retain for accounting or legal purposes (e.g., payment records).

• You can delete individual projects, shots, and assets yourself in the product.
• You can ask us to delete your account and associated data by emailing support@getkino.io.
• You can ask what data we hold about you at the same address.

Reported takes and flagged content are reviewed by us. We have zero tolerance for content involving minors and will restrict accounts and report to relevant authorities where required by law. See our Terms of Service for the full acceptable-use policy.

We use reasonable technical and organizational measures to protect your information (e.g., hashed passwords, HTTPS, an httpOnly session cookie). No method of storage or transmission is 100% secure, and we can't guarantee absolute security.

Kino is not directed at, and should not be used by, anyone under 18.

Kino is operated from Brazil. Some of our service providers (Stripe, Resend, and our rendering infrastructure) may process data outside Brazil in order to provide their services to us.

We may update this policy as the product changes. We'll update the “Last updated” date above when we do.

Questions or requests about your data: support@getkino.io.